Upgrade Policy


As part of our jeweler for life commitment, Tego Jewelers is pleased to offer a lifetime diamond upgrade program on all GIA and AGSL graded diamonds. Simply call a Diamond & Jewelry Consultant at 346-231-0000 to learn more about our upgrade program and to select your new diamond.


TEGO Upgrade Guidelines

  1. All GIA or AGSL graded natural and colorless diamonds purchased from TEGO Jewelers are eligible – lab-grown and colored diamonds do not qualify.
  2. You will receive credit equal to 100% of the original price toward the purchase of a new diamond which must be at least twice the price of your original diamond.
  3. You may upgrade one diamond for multiple diamonds, or vice versa, so long as the price of your new selection is double that of your originally purchased diamond(s).
  4. Your diamond must be in its original condition with the original diamond grading report.
  5. Any damage to the original diamond will disqualify the diamond from our upgrade program.
  6. The TEGO Jewelers Diamond Upgrade Program is available for purchases shipped to the US. Upgrades for other countries may be eligible on a case-by-case basis.
  7. The original diamond grading report must be returned in reusable condition. Fees may apply for any damaged or missing reports.
  8. The credit value will be based solely on the value of the diamond.
  9. For rings: If your setting fits your new diamond and is in reusable condition, we will set your new diamond in your original setting. If your original setting cannot be reused, you have the option of keeping the setting or accepting a credit as determined by TEGO Jewelers.
  10. For earrings and pendants: We cannot reuse your original settings and are not able to offer credit for them. They will be returned to you at the same time as your new order.
  11. Any diamond not originally set by TEGO Jewelers must be returned without the setting.
  12. Upgrade orders are not eligible for discounts, coupons, or price match requests.
  13. Your original diamond must be returned to us and accepted by our Quality Assurance department before your new selection is shipped.