FAQ (Frequently Asked Questions)


Do you have a retail store located in my state? 

We have a retail location in the Galleria/Uptown neighborhood of Houston, Texas (don’t forget to reserve in advance) we’d love to meet you here! We mostly operate online, however, which allows us to cut overhead costs and focus exclusively on quality and service.

This all means that you receive a high quality product at a much better value than you would at your local jewelry store.

Not in Houston and still want to see your diamond jewelry in person? Order your jewelry today - we offer free shipping on all items, a 30-day money back guarantee, and a one time free ring resizing within the first year of your purchase, including free return shipping within the U.S. and Canada for the first resize.

Do you have gemologists on staff? 

Yes! We currently have G.I.A Graduate Gemologists on staff, these gemologists are an integral part of our client relations. If you have any further questions, you can speak with a graduate gemologist at any time!

Do you clean or provide care for jewelry sold on your site?*

All jewelry purchased from Tego Jewelers is eligible for a free cleaning every six months. You may also return your jewelry to our boutique for free prong tightening, re-polishing, rhodium plating and cleaning.

Contact Client Relations at: 1-346-231-0000 for more information.

* Exclusions and limitations apply. For specific details, refer to the Terms and Conditions here.